Driver off sick? Van broken down? High season overload? Heliolink slots straight into your existing logistics operation as your dedicated backup — keeping your deliveries running without missing a beat.
We don't ask you to change the way you work. We fit around your existing setup — quietly, reliably, and exactly when you need us.
Driver off sick, van off the road, or a sudden surge in orders — we step in immediately so your customers never know there was a problem. We fill the gaps so your operation keeps moving.
We fit into your existing logistics setup without friction. No need to overhaul your processes — we work alongside your team, follow your delivery windows, and represent your brand professionally.
Our multidrop service comes backed by a written service level guarantee. Your delivery standards are our delivery standards — we hold ourselves accountable to the same quality your customers expect.
One of the biggest hidden costs for businesses with in-house logistics is unpredictability. A single driver calling in sick can derail an entire day's deliveries. With Heliolink as your backup partner, that risk disappears. You get the stability of knowing deliveries will go out — regardless of what happens internally — at a cost that won't eat into your margins.
Everything your operation needs — nothing you don't.
We plan the most efficient sequence for your drops, cutting time on the road and keeping deliveries on schedule.
Timestamped, signed proof of delivery at every single drop. Disputes resolved instantly, records always available.
Our drivers operate professionally and courteously on your behalf. Your customers get a consistent, quality experience.
We work to your customers' agreed time windows — not ours. Morning and afternoon slots managed to your schedule.
Automated SMS and email updates to recipients before arrival. Fewer missed deliveries, fewer complaints.
Regular performance reports with on-time rates, exception logs and failed attempt summaries for full visibility.
We can be operational within 24 hours for emergency cover, or set up a planned contract in as little as 5 days.
Tell us what you need — emergency cover or planned contract
We map your drops and agree delivery windows
Briefed, professional, ready to represent your business
POD on every stop, reporting back to you in real time
We back our multidrop service with a written service level agreement — because your reputation depends on ours.
Tell us about your operation and we'll put together a tailored proposal. Whether you need emergency cover today or a planned contract, we'll get back to you within 2 hours.